Question 1

Are you a factory or a trading company?

Accepted Answer

We are an integrated factory and trading company, capable of providing long-term technical and after-sales support. SKPL-LIFT is committed to offering one-stop procurement and technical solutionssheme support to ensure the smooth operation of your work and business. You are welcome to visit our factory.

Question 2

What are your payment terms?

Accepted Answer

We support 30% deposit via T/T (telegraphic transfer), MIC platform payment, and L/C (sight letter of credit). For customers with long-term cooperation experience, we offer more favorable delivery policies.

Question 3

What is your delivery time?

Accepted Answer

Usually, delivery is within 30 working days after receiving the deposit. For standard products, we always have stock and“Can deliver within 15 working days. However, customized products will require more time, with specific dates depending on your order requirements.

Question 4

How long do you provide after-sales support?

Accepted Answer

We provide lifelong online technical support, a 1-year product warranty, and paid extended warranty options.

Question 5

How many years has your factory been in this industry?

Accepted Answer

We have 18 years of experience in design, manufacturing, and domestic and international trade, with our products exported to over 100 countries and regions, earning consistent praise from customers.

FAQ

Q Are you a factory or a trading company?

Q What are your payment terms?

Q What is your delivery time?

Q How long do you provide after-sales support?

Q How many years has your factory been in this industry?

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